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The Inbound Sales and Marketing Blog

How To Make Prospecting a Priority in 2019

Of all the things your dealership could do in 2019 to grow sales, what could move the needle more than anything else?

In the book Extreme Ownership, Jocko Willink tells a story that rings true in our industry. The CEO of a pharmaceutical company had all kinds of new initiatives including:

Google+ Is Dying. What Does that Mean for Your Business?


Come August 2019, Google+ for consumers won't be a thing. We all knew this day was coming. As Mike Elgan puts it in his article for FastCompany:

Why the Inside Sales Model Makes Sense For The Office Technology Industry

Every dealership wants to grow net-new business. However, using field sales reps as the sole source of prospecting leads to inconsistent results. That’s why most technology companies outside the office equipment industry have inside sales teams with Sales Development Reps (SDR’s) focused exclusively on developing new business opportunities.

As we’ve been coaching and equipping inside sales teams with the latest automated prospecting strategies combined with monitoring market triggers, I’ve become more and more convinced that inside sales team are an effective strategy  for dealers who want to grow new business. Here’s why:

How To Recruit Great Players To Your Sales Team

As a VP of Sales or Sales Manager of a copier dealership, the number one driver of your success is recruiting a great sales team. If you don’t have great players, you’re going to struggle. A sales team is similar to a college football team. If the team recruits great players they are set up to have a good season. If they fail to recruit great players they are a in a lot of trouble. (With condolences to my friends who are Arkansas, Tennessee, or Nebraska fans this season!)

What can we learn from college football to help us recruit better reps? Here are a few ideas.

Want More Appointments? The Trend Is Your Friend

Sales reps and marketing professionals struggle to get attention with decision makers when talking about copiers since these products are viewed as commodities. Yet if we don’t get the attention of decision makers we cannot sell anything.

How do you get the attention of a decision maker? Talk about something interesting to them.

Position Your Dealership as a Team of Experts

Your prospects have a long list of business problems.  They also have many questions related to how technology could be used to solve these business problems.

Most business leaders are open to getting help in solving their business problems.  However, most people have been burned at one point because they have made a bad buying decision.  This is especially true in the area of technology where many promises are made but the actual results end up not delivering.  As a result, today’s buyer is very skeptical.

How do you earn trust in this skeptical environment?  

Why You Need Case Studies

As you grow new business areas like Managed Services, Document Solutions, Production Print or Wide Format one of the most valuable tools you can have are case studies.  Let’s face it -- everyone knows and trusts you as a great provider of copiers. And, the value proposition for a copier or printer is fairly simple.

The trust you have for office equipment may not immediately translate into these new business areas.  Just because you have serviced someone’s copiers for 20 years doesn’t mean they will trust you with their network support or workflow software.

At the same time, the value propositions for these new areas is more complex than a value proposition for a copier.  Your clients understand what they are buying when they buy a copier (for the most part...) but they may not understand the full value proposition of a cloud-based document management system or a managed network security package.  

What IT Company Logos Should I Have On My Dealership's Website?

As you grow your dealership’s Managed IT Services business you need to look like a credible source of IT services. In our recent webinar (How To Position Your Dealership For Success In Managed IT Services) we talked about the importance of passing the IT grunt test. Simple put, if a cave man came to your website, they should get the sense that you provide IT service.

Copier Dealer Websites: HubSpot or WordPress?

One question we frequently get asked by copier dealers and managed IT providers is, “Should we build our website on HubSpot or WordPress?” 

At Convergo, we manage websites on a variety of platforms including WordPress, HubSpot, and Drupal. Like anything, there are pros and cons to each option. The goal of this article is to give you a framework to make a great decision.

What Is a CMS (Content Management System)?

Today’s websites are built on Content Management Systems (CMSs). These platforms manage the content of your website and the design of the pages. Unlike the old days where editing a website required coding skills, a CMS makes it easier to edit pages and add blog articles.

Three Managed IT Speed Bumps That May Slow Down Your Dealership's Success

Most of the copier dealers we serve either have Managed IT Services offerings or are planning to add this to their business. However, in many cases, the growth hasn't accelerated as quickly as they'd planned. And even if the growth has been good, who doesn't want more revenue?

I believe there are three overlooked areas that may be slowing your Managed IT Services growth. These aren't the only speed bumps. However, if you make sure these impediments get removed, you'll create a much smoother road as you ramp up your revenue.